Privacy policy for apps

Data protection notice for apps & mobile apps

ArcTron 3D GmbH respects your privacy. We would like to make transparent which personal data we collect from our customers and how we use it. In addition to the points listed here, our general data protection declaration applies. You can find it here:

Contact details of the provider/operator of the app

ArcTron 3D
Surveying technology & software development GmbH
Ringst. 8
93177 Altenthann


Phone: +49 (0)9408 / 8501-0
Telefax: +49 (0)9408 / 8501-21


By downloading and using the app, you acknowledge that you have read and understood this notice.

For the mobile apps of ArcTron 3D GmbH, available in the Google Play Store and the App Store, the following separate data protection provisions for mobile apps apply.
By downloading our application, you have legitimated yourself to the respective application store. ArcTron 3D GmbH cannot exclude the possibility that data is collected in connection with the download or use of the applications by application store providers in a manner inconsistent with the European General Data Protection Regulation. ArcTron 3D GmbH has no influence on this. ArcTron 3D GmbH will not pass on data to Apple or Google or to third parties.

Below you will find information on which personal data is collected, processed or stored by ArcTron 3D GmbH:

Data collection through our app

Application data

Except with the services of Google or Apple, the app does not communicate with external servers. For the activation of some functions an online connection to the Google Play Store or the App Store is required.

The app requires local access to

  • Current geocoordinates of the mobile device

This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

Payment data

ArcTron 3D GmbH does not collect or store any payment data via our app.

Support data

If you contact ArcTron 3D GmbH to receive technical support, we need support data. It includes data that you send to us in a support request or which you voluntarily provide us with to describe your trouble shooting issue. This might include data such as hardware, software and other information related to the support case. Support may be provided by telephone or e-mail. Support data is subject to our privacy policy.

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data relating to the use of our apps (usage data) only to the extent necessary to enable the user to make use of the service, or to bill the user for it, or to the extent necessary until the expiry of the applicable statutory retention periods; or to the extent necessary to settle disputes.

User rights regarding deletion, blocking and correction of personal data

You have the opportunity to obtain information about the customer data stored about you. For more information about the features and functionality that allow you to control customer information, see the documentation for each product on Google Play Store or App Store.

Revocation or limitation on data processing

You can object to the data storage or data processing at any time or demand the restriction of their processing. Please send us an informal message to with a corresponding note or send us a written request to

ArcTron 3D GmbH
“Privacy Policy”
Ringstr. 8
93177 Altenthann, Germany

We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can be subject to security vulnerabilities. A complete protection of the data against access by third parties is not possible.

*Google, Google Play and the Google Play logo are trademarks of Google LLC.

*Apple, the App Store and the App Store logo are trademarks of Apple Inc.