Privacy policy for apps
- Christine Schaich
- +49 9408 85010
- info@arctron.de
Data protection notice for apps & mobile apps
ArcTron 3D GmbH respects your privacy. We would like to make transparent which personal data we collect from our customers and how we use it. In addition to the points listed here, our general data protection declaration applies. You can find it here: www.arctron.de/privacy-policy
Contact details of the provider/operator of the app
ArcTron 3D
Surveying technology & software development GmbH
Ringst. 8
93177 Altenthann
Phone: +49 (0)9408 / 8501-0
Telefax: +49 (0)9408 / 8501-21
E-mail: info@arctron.de
Internet: www.arctron.de, www.arctron.com
Imprint: www.arctron.de/imprint
By downloading and using the app, you acknowledge that you have read and understood this notice.
Below you will find information on which personal data is collected, processed or stored by ArcTron 3D GmbH:
Data collection through our app
Application data
Except with the services of Google or Apple, the app does not communicate with external servers. For the activation of some functions an online connection to the Google Play Store or the App Store is required.
The app requires local access to
- Current geocoordinates of the mobile device
This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.
Payment data
ArcTron 3D GmbH does not collect or store any payment data via our app.
Support data
If you contact ArcTron 3D GmbH to receive technical support, we need support data. It includes data that you send to us in a support request or which you voluntarily provide us with to describe your trouble shooting issue. This might include data such as hardware, software and other information related to the support case. Support may be provided by telephone or e-mail. Support data is subject to our privacy policy.
Processing of data (customer and contract data)
We collect, process and use personal data only to the extent necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data relating to the use of our apps (usage data) only to the extent necessary to enable the user to make use of the service, or to bill the user for it, or to the extent necessary until the expiry of the applicable statutory retention periods; or to the extent necessary to settle disputes.
No Storage or Server-Side Processing of Face-Tracking Data
Where technically required, our apps use facial and/or facial landmark detection (face tracking) solely for the real-time provision of specific app functionalities directly on the user’s device (on-device processing).
It is expressly stated that:
- No face-tracking data is stored.
- No biometric templates, profiles, or reference datasets are created or stored.
- No permanent or server-side processing takes place.
- No data is transmitted to third parties.
- No use is made for identification or authentication purposes.
- No profiling is conducted.
- No merging with other data sources occurs.
All information processed in the context of face tracking is handled exclusively in a transient and local manner on the user’s device and is automatically and irreversibly discarded immediately after the respective function has ended. At no time is any data transmitted to our servers or to third-party servers.
Data Protection Qualification
To the extent that any personal data processing could be assumed within the scope of purely local and transient technical processing, such processing is carried out exclusively:
for the performance of the user contract pursuant to Art. 6(1)(b) GDPR, insofar as the respective function constitutes an integral part of the app, or
on the basis of explicit consent pursuant to Art. 6(1)(a) GDPR where the feature is optional.
No processing of special categories of personal data within the meaning of Art. 9 GDPR for the purpose of uniquely identifying a natural person takes place. In particular, no biometric templates are generated, no biometric data is stored, and no identification or authentication mechanisms based on facial data are used.
If access to the camera is required for certain functions, such access is requested solely via the operating system’s permission prompt and only after the user’s prior explicit consent. Consent can be withdrawn at any time through the device settings.
User rights regarding deletion, blocking and correction of personal data
You have the opportunity to obtain information about the customer data stored about you. For more information about the features and functionality that allow you to control customer information, see the documentation for each product on Google Play Store or App Store.
Revocation or limitation on data processing
ArcTron 3D GmbH
“Privacy Policy”
Ringstr. 8
93177 Altenthann, Germany
We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can be subject to security vulnerabilities. A complete protection of the data against access by third parties is not possible.
*Google, Google Play and the Google Play logo are trademarks of Google LLC.
*Apple, the App Store and the App Store logo are trademarks of Apple Inc.